What does the system consist of? |
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The system consists of Kaba Ilco
proprietary web based software that manages a
lock from a distance and a maintenance unit to
initialize and audit the lock. |
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Why would you use this system? |
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By using this system you have
the ability to control access securely from a
distance. Once you give someone an access code
you know 1) they will only have access at the
predetermined time, 2) they will not have access
at any future time once the stay is over. This
allows you peace of mind, the ability to grant
access in any format you choose (web, phone or
fax) as well as have the ability to audit the
lock in case anything disappears. It is cost effective
and simple to use. All without re-keying or visiting
the door after each stay! When the guests leave
they just drive away! |
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How often do I have to go to the door? |
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The
only time you visit the door is to program the
lock. This is done ONCE! The only time
to revisit the lock is to change the batteries
(three years from install) and when you want to
audit the lock. THAT’S IT! |
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What type of Internet service guarantees do you
offer us? |
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The e-Code host server guarantees
more than 99% uptime |
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How does it work? |
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When built the lock has no ID,
once you program the lock it becomes “live”. It
becomes a true standalone access system that understands
time, dates and access codes. If the right 6-digit
code is entered matching the dates and time then
the lock will grant access. There is NO HARDWIRE
OR COMMUNICATION between the lock and the web.
This lock can be on another continent (once programmed)
and it will function as required. With the ID
the lock will know an unlimited set of parameters
(dates) and the codes that match them. The codes
recognized by a lock are unique to that lock.
The door next to it has a totally different set
of codes. |
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From how far away can someone manage a unit? |
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A unit can be managed from anywhere
in the world once the lock is initialized. The
date and time must be correct for the location
the lock is installed. |
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If I am on IHO1 site what time does the lock flip
at? |
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There are 128 different
levels that have access to the unit at one time.
RCI = Regular check-in which means
that the locks will grant access at 14:00 (2 pm)
and after the day the stay will start and refuse
access after 11 am the day the stay is set to
expire.
ECI = Early check-in which means that the
locks will grant access at 13:00 (1 pm) and after
the day the stay will start and refuse access
after 11 am the day the stay is set to expire.
Guest LT = Guest Long Term where check-in
which means that the locks will grant access at
14:00 (1 pm) and after the day the stay will start
and refuse access after 11 am the day the stay
is set to expire. Take notice that the calendar
is bi weekly and codes can be generated from a
period of 2 weeks to 62 weeks.
All other levels work on a midnight-to-midnight
time frame as we do. The codes generated for all
levels (except the ones above) work 24 hrs/day
for the duration of the code length. |
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What are the time frames for the first 4 levels? |
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The check-in/check-out for the
first 4 levels:
| Level |
Check-in |
Check-out |
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| Level
0 |
14:00 |
noon |
| Level
1 |
13:00 |
noon |
| Level
2 |
15:00 |
13:00 |
| Level
3 |
midnight |
midnight |
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What do BW and D mean? |
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When you choose a level to grant
access, the level indicates BW, which means the
calendar is set on Bi Weekly mode (codes can be
generated for a minimum length of 2 weeks to a
maximum length of 62 weeks). When the level says
D the calendar is set to daily mode and a code
can be generated for a length of one day to a
maximum of 31 days. |
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There are lots of cheaper locks, what makes this
one worth the money? |
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I will narrow it down to the
two most important. Firstly, our access codes
are time sensitive. Meaning they restrict access
to a specific arrival and departure date and time
and expire automatically. No one ever has to go
back to your lock to remove or manage codes. Other
locks may provide time sensitive codes but they
have to be visited to make any changes! Their
codes will work forever until someone goes back
to the lock and physically removes them. Secondly,
our access codes can be produced from anywhere
you have access to the Internet. All other locks
work from software that is installed on your computer.
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Can someone code guess at a door? |
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The lock is designed to shut
down after the 4th incorrect code is entered for
40 seconds. Once the shutdown has passed the next
incorrect code will shut the lock down for another
40 seconds. |
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How many users can use the lock and still be traced? |
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You can have 8 or 128 different
users entering the lock for any given period of
time. Each will have their own traceable code.
You can give a code to the guest for a week, the
maid a code for the day, the maintenance person
a code for the month … . Each code is time specific
and linked back to the individual who the code
was given to. |
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How many time frames can be entered into the lock? |
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The lock will accept “one shot
codes”/level, daily and bi weekly per level. |
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What is the longest period of time an access code
can work for? |
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In daily mode the longest code
accepted by the system will be 31 days. In Bi-weekly
mode the longest code accepted by the system is
62 weeks. |
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Why a 6-digit code? |
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A 6-digit code allows for random
guessing to become almost impossible to guess
the access numbers. It may seem like a lot of
numbers but we have become used to access codes
with bank machines, phone numbers, phone codes
….
If the you feel that the random 6 digit code will
be difficult for the renter to remember the lock
has the ability to allow the guest to “personalize”
their code. (I.e.: 1,2,3,4,5,6) Once again this
code is time sensitive and traceable to the user.
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Can there be a different check-in and checkout
time? |
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The Oracode system is designed
to have variable check-in and checkout to the
half hour. The inability to adjust for daylight
saving must be factored into the setting of the
check-in and checkout times. |
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Can someone restrict time that a user can have
access? |
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The Oracode system allows for
time frames/level. A housekeeper can have a code
that will work for a day, week, month or year
between a selected times. i.e. 9 am to 5 pm. |
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How many audits are recorded in the lock? |
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The lock will retain the last
1,000 events that happen in the lock. |
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How many doors can I put on this system? |
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This system can work with one
door or as many as 750 units/site with an unlimited
number of sites. |
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How far in advance can a code be given out? |
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Codes can be generated today
that will grant access years from now at the time
and date required, not before. |
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What happens if a guest forgets their code? |
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That's the beauty of the Internet
system. The guest calls the number you've provided
and you can produce another code for the guest
in seconds on the Internet. Some people like to
produce an emergency code, on a different level,
that is valid for a period of time that suits
the individual (e.g. weekly, bi-weekly, monthly).
This code is used in the event of an emergency
and the guest is re-issued a new code the following
day. It all depends on how you choose to use it.
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A Unique Time Sensitive Code does it ALL...456223
|
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The lock operates with time-sensitive
access codes that are generated from the web.
You simply logon to our password protected website
and request a code for a specific arrival and
departure date. The 6-digit code is immediately
displayed for you to supply to your guest or service
person by telephone, fax or email. |
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Does the code expire automatically? |
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The codes are only good for the
selected time frame and expire upon the departure
date. That means nobody can get into your unit
before or after their stay. Guests can sleep soundly
knowing that no one else has a key to the unit
during their time of stay. |
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How does the system benefit the owner when dealing
with housekeeper, vendor and maintenance man? |
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You can produce codes on different
levels for all your support staff. You also decide
the duration of time the code is good for. Give
a code to a maid for 6 days or 4 weeks. It's all
up to you. Need to let a plumber in at 2am, now
you can do it in your pajamas from hundreds of
miles away. |
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Can you keep track of who is in your unit? |
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The lock remembers the date and
time of the last 1,000 entries. By using codes
instead of keys you have a virtual fingerprint
of everyone who enters your place. Each user/level
that enters the unit can be traced by going to
the door and downloading (auditing the information)
from the lock. The lock will tell the palm the
exact time the lock was accessed (to the second)
and the action performed. |
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Is there a key override? |
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There is a key override in the
handle. The physical key should be used for emergency
purposes only because there is no way to trace
the user of the key. The lock does record that
someone has gained access by a mechanical override. |
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Maintenance? |
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The lock requires no wiring,
no cleaning and is built to stand punishment.
It runs on 3 AA batteries. Batteries typically
last 3 years. The lock will physically flash red
and green indicating low batteries for up to 3
months prior to going dead. |
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Weather resistant? |
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The lock is a totally sealed
unit and has no exposed electronics. It is resistant
to even the harshest of conditions. From California,
Colorado to Florida our system is performing beautifully
all over the country. |
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How is the lock programmed and audited? |
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The Maintenance unit (M-unit)
is a Palm Handheld™, the communication device
between the Web based software application and
the lock. The lock is programmed ONCE by the M-unit
on installation. Once the lock is programmed there
is no need to revisit the lock, except for necessary
audits or routine maintenance. |
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How would a site manage a common suite door with
2 rooms behind it? |
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You program the lock to have
2 users (2 guests). Guest one would have his units
level copied into the suite lock and common suite
door. This would allow his code to open both doors.
The same would be done for Guest 2. Granting both
guests access to both doors with a separate code. |
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How does the Oracode 660K adjust to daylight savings
time? |
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When the lock is programmed it
should be set 1 hour in advance for daylight savings
time. So 6 months of the year the lock will grant
access 1 hour before the intended time and 6 months
it will open as scheduled. |
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What are some of the positives of the Oracode
660K that cannot be measured? |
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- No
cards or tags to control -
No check in is necessary -
Management of Employee and contractors
- Getting the right
access means to vendor -
Managing off site rooms -
Staff & guests spends less time worrying
about room access and lost cards or keys and focus
on relations |
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What happens if someone leaves a program with
a PMC or changes PMC? |
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If someone is on a PMC site and
wishes to manage their unit on their own then
they have to have the door deleted from the original
site and placed on another site. This means that
the lock has to be reinitialized with the proper
parameters. Once a lock is moved from one site
to another the lock has to be reprogrammed. |
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Can another lock in the same site have an identical
code? |
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When a lock is initialized the
M-unit puts a site id number, a unique unit id
number time and date. This information is exclusive
to that lock and no other lock will have the same
code for the same date and time. |
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What are some of the benefits of using the Oracode
660K system? |
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- 1,000
event audit trail - Simple
to use web based software that can be accesses
from anywhere in the world -
Able to program the guests stay in advance
and from a distance - NO
need for a check-in counter -
PERFECT for e-commerce -
PMS compatible -
Needs to be programmed just ONCE! -
Ideal for 1 to thousands of doors -
Available ASM, ESM & cylindrical
- Satin Chrome &
Satin Brass - Available
in Supreme finish for seaside applications |